Accessibility Statement
If you have any difficulties or challenges using or accessing any aspect of the butterbae-b.com website, please feel free to contact us at info@butterbae-b.com. We will be happy to work with you to provide any information, content, or transaction you seek through a communication method that is accessible for you consistent with the Accessibility for Ontarians with Disabilities Act, 2005 - AODA (for example, through telephone support).
Refund Policy
FINAL SALE - Please remember that all purchases are considered final; meaning that at this time, Butter Bae-B butters cannot be returned or exchanged. Please be sure you are selecting the right size and product type before making your purchase. If you have any questions please send us a DM via our social media or email info@butterbae-b.com and we’d be happy to help! Customers may be entitled to a refund should their order be cancelled prior to delivery or pick up.
Gift Cards are also considered final sale and cannot be returned and/or refunded.
Butter Bae-B commits to ensuring your purchase is packaged securely with care; to make every effort to support your package arriving safely. If your package has been damaged in transport in any way - please contact us immediately at info@butterbae-b.com.
Butter Bae-B will also be exploring different options so that hopefully in the future we can offer our customers a more in-depth refund/return policy. Please see our FAQ section for more information around returns and refunds. We appreciate your business and your understanding.
Butter Bae-B commits to ensuring your purchase is packaged securely with care; to make every effort to support your package arriving safely. If your package has been damaged in transport in any way - please contact us immediately at info@butterbae-b.com.
Butter Bae-B will also be exploring different options so that hopefully in the future we can offer our customers a more in-depth refund/return policy. Please see our FAQ section for more information around returns and refunds. We appreciate your business and your understanding.
Privacy Policy
We collect your personal information in order to provide you with your purchased product.
Here are the types of personal information that we collect:
(A)Information You Give Us -
We receive any information you provide in relation to Butter Bae-B products; your name, email, shipping/billing address and credit card information. You can choose not to provide certain information, but then you might not be able to purchase Butter Bae-B products.
(B)Information from Other Sources -
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does Butter Bae-B Process Your Personal Information?We use your personal information to operate, provide and improve the products that we offer our customers. These purposes include: (a)mailing you your product, (b)emailing you a purchase confirmation/receipt, (d) emailing you and/or your recepient a giftcard, (e)commuinicating with you, (f)process payments for products purchased, (g) fraud protection and (h) to comply with legislation and business standards.
How Secure Is Information About Me?Our domain is supported by trustworthy secruity, reliable privacy and anti-spam assurance. We designed our site with privacy and security in mind; as such we added an extra shield to help protect all of our users from fraud and spam. We work to protect the security of your personal information during transmission by using encryption protocols and software through WHOIS.We also follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
If you have any concern about privacy at Butter Bae-B, please contact us at info@butterbae-b.com with a thorough description, and we will try to resolve the issue with you.
As business changes our Privacy Policy may change also. You should check our website frequently to see any recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that you share with us. We stand behind the promises we make and will never unilaterally change our policies and practices to make them any less in the best interest of customer information collected in the past without the consent of all affected customers.
If you have any concern about privacy at Butter Bae-B, please contact us at info@butterbae-b.com with a thorough description, and we will try to resolve the issue with you.
As business changes our Privacy Policy may change also. You should check our website frequently to see any recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that you share with us. We stand behind the promises we make and will never unilaterally change our policies and practices to make them any less in the best interest of customer information collected in the past without the consent of all affected customers.
Terms of Service
OVERVIEWThis website is operated by adminstrators of Butter Bae-B. Throughout the site, the terms “we”, “us” and “our” refer to Butter Bae-B. Butter Bae-B offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms and conditions stated within.
By visiting our site and/ or purchasing our product(s), you engage in our “Service” and agree the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
SECTION 1 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time.You understand that your information (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always safely encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products, use of our products, or access to our product without express written permission by Butter Bae-B.
SECTION 2 - ONLINE STORE TERMSBy agreeing to these Terms of Service, you agree that you are at least the age of majority in your province or state. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services. Butter Bae-B reserves the right at any time after receipt of your order to reject or delay fulfillment of your order for any reason. Butter Bae-B will contact you at the e-mail address provided in the order form if it rejects or delays fulfillment of any products in your order. In the event that Butter Bae-B rejects any product in the order, Butter Bae-B will have no obligation to fulfill that product and you will have no obligation to pay Butter Bae-B for that product. If Butter Bae-B delays fulfillment of any product in your order, you have the right to cancel your order for that product, and Butter Bae-B has the right to reject your order for that product, at any time until the product is shipped. Some situations that may result in your order or any portion of your order being rejected or cancelled include:
Limitations on quantities available for purchase;Inaccuracies or errors in product or pricing information;A product recall on the item that you have purchased; orProblems identified by Butter Bae-B involving credit and fraud
SECTION 3 - ACCURACY OF INFORMATIONThe material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions on your skin and hair health without consulting primary, more accurate, more complete or more timely sources of information; including, but not limited to, a health care physician. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICESOur prices are subject to change with or without notice.We reserve the right at any time to modify or discontinue a product (or any part or content thereof) without notice.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product.
SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 6 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONSIf, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 7 - PERSONAL INFORMATIONYour submission of personal information through the store is governed by our Privacy Policy.
SECTION 8 - PROHIBITED USESIn addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 9 - INDEMNIFICATIONYou agree to indemnify, defend and hold harmless Butter Bae-B from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 10 - TERMINATIONThe obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 11 - ENTIRE AGREEMENTThe failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 12 - GOVERNING LAWThese Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario Canada.
SECTION 13 - CHANGES TO TERMS OF SERVICEYou can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 14 - CONTACT INFORMATIONQuestions about the Terms of Service should be sent to us at info@butterbae-b.com.
By visiting our site and/ or purchasing our product(s), you engage in our “Service” and agree the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
SECTION 1 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time.You understand that your information (not including credit card information), may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always safely encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products, use of our products, or access to our product without express written permission by Butter Bae-B.
SECTION 2 - ONLINE STORE TERMSBy agreeing to these Terms of Service, you agree that you are at least the age of majority in your province or state. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services. Butter Bae-B reserves the right at any time after receipt of your order to reject or delay fulfillment of your order for any reason. Butter Bae-B will contact you at the e-mail address provided in the order form if it rejects or delays fulfillment of any products in your order. In the event that Butter Bae-B rejects any product in the order, Butter Bae-B will have no obligation to fulfill that product and you will have no obligation to pay Butter Bae-B for that product. If Butter Bae-B delays fulfillment of any product in your order, you have the right to cancel your order for that product, and Butter Bae-B has the right to reject your order for that product, at any time until the product is shipped. Some situations that may result in your order or any portion of your order being rejected or cancelled include:
Limitations on quantities available for purchase;Inaccuracies or errors in product or pricing information;A product recall on the item that you have purchased; orProblems identified by Butter Bae-B involving credit and fraud
SECTION 3 - ACCURACY OF INFORMATIONThe material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions on your skin and hair health without consulting primary, more accurate, more complete or more timely sources of information; including, but not limited to, a health care physician. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICESOur prices are subject to change with or without notice.We reserve the right at any time to modify or discontinue a product (or any part or content thereof) without notice.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product.
SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATIONWe reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 6 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONSIf, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 7 - PERSONAL INFORMATIONYour submission of personal information through the store is governed by our Privacy Policy.
SECTION 8 - PROHIBITED USESIn addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 9 - INDEMNIFICATIONYou agree to indemnify, defend and hold harmless Butter Bae-B from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 10 - TERMINATIONThe obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 11 - ENTIRE AGREEMENTThe failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 12 - GOVERNING LAWThese Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ontario Canada.
SECTION 13 - CHANGES TO TERMS OF SERVICEYou can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 14 - CONTACT INFORMATIONQuestions about the Terms of Service should be sent to us at info@butterbae-b.com.